Shipping policy

Ready-Made: All ready-made items will be shipped within 3 business days. 

Made-to-Order/Custom: Custom and made-to-order pieces take love, care, and, most importantly, time. Made-to-order pieces will have information about shipping times in their product description.

Rates + Methods: We offer free ground shipping on all US and Canada orders over $300. 

US + Canada Orders: For orders under $300 and express or overnight shipping, we offer discounted calculated shipping rates through UPS and USPS (US) and DHL Express (CA) (calculated and displayed at checkout).

International Orders: We offer discounted calculated shipping rates through DHL Express (calculated and displayed at checkout).

Any rush construction or shipping will be an added cost and MUST be discussed before you purchase a custom item. Please email jillian@jilliep.com